Everybody loves to shop but not everybody knows their basic rights as a consumer. On the show, we’ll be talking about your rights when buying and returning goods and services and how to go about making a complaint. We will also inform you of your rights when buying online now that it is more popular than ever. Do you know the difference between ‘Buy It Now’ and ‘Auction’ on Ebay? Don’t fear because all you’re consumer rights questions will be answered right here by our expert.